Privacy Policy

( Last Updated: 1 Jan 2023 ) 

Welcome to Royal Kustomz, an online store specializing in high-quality LED lights and accessories. At Royal Kustomz, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. Please take a moment to read this Privacy Policy carefully.

By accessing our website or making a purchase, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or make any purchases from Royal Kustomz.

1. Information We Collect

1.1 Personal Information
When you visit our website or make a purchase, we may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, shipping address, and phone number. We collect this information for the purpose of processing and fulfilling your orders, communicating with you, and providing you with a personalized shopping experience.

1.2 Payment Information
We may collect and store your payment information, such as your credit card or debit card details, in order to process your transactions securely and efficiently. However, please note that we do not directly store your complete payment information. Our payment processing partners handle all payment-related data, and we only retain limited information necessary for order fulfillment and record-keeping.

1.3 Usage Data
We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us analyze trends, administer our website, and improve our services.

1.4 Cookies and Similar Technologies
We may use cookies, web beacons, and other similar technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

2. How We Use Your Information

2.1 Order Processing and Fulfillment
We use your personal information to process and fulfill your orders, including verifying your identity, contacting you regarding your purchase, arranging shipping and delivery, and providing customer support.

2.2 Communication
We may use your personal information to communicate with you, respond to your inquiries, and provide you with important updates, such as order confirmations, shipping notifications, and promotional offers. You can opt out of marketing communications at any time by following the instructions provided in the emails or by contacting us directly.

2.3 Analytics and Improvements
We use the collected information to analyze trends, monitor website performance, and make improvements to our products and services. This helps us enhance your shopping experience and tailor our offerings to better meet your needs.

2.4 Legal Compliance
In certain cases, we may be required to use or disclose your personal information to comply with legal obligations, protect our rights or the rights of others, and prevent fraud or other illegal activities.

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and you provide it to us at your own risk.

4. Third-Party Disclosure

We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than those outlined in this Privacy Policy.

We may also disclose your information when required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government request.

5. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. Please note that we have no control over the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to access, correct, or delete your personal information, please contact us using the information provided below:

[Company Name: Royal Kustomz]
[Email: [email protected]]
[Address: [Address Line 1, Address Line 2, City, State, Postal Code]]
[Phone: [Phone Number]]

Please note that it may take up to 2 -3 business days to process your request or respond to your inquiry.

Thank you for trusting Royal Kustomz with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.